Tri-D Technologies Inc / ExactFlat Privacy Policy

This statement discloses the privacy guidelines for Tri-D Technologies Inc and the ExactFlat.com web site, regarding the collection and use of personal information that you provide. Your privacy is very important to us and this policy is in place to protect your personal information.

Tri-D refers to Tri-D Technologies Inc and the ExactFlat.com website.

We are committed to protecting your online privacy when visiting the web site(s) operated by Tri-D [listed above]. We do not collect and keep any personal information online from you unless you volunteer it. Please review the information below to familiarize yourself with our policies on web site privacy, so that you can take full advantage of our web site(s). Please remember that this site and the servers that make this site available are located in the U.S. By using this site you agree to the transfer, collection, processing and use of data by Tri-D, its affiliates, subsidiaries and parent companies. The Privacy Policy contained here applies to Tri-D sites as listed above. We make no claims or guarantees regarding privacy policies found on linked sites that are not owned by Tri-D. It is always suggested to read the privacy policy for each third party site you visit.

Does Tri-D Collect Any Personal Information About Me?

Tri-D Technologies Inc. shall have the right at any time to change or modify the terms and conditions applicable to User’s use of www.ExactFlat.com, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on www.ExactFlat.com, or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of www.ExactFlat.com by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications or additions.

DESCRIPTION OF SERVICES

Tri-D doesn’t require anyone to share any personal information about them in order to view the contents of our websites. That means you can visit our sites without any need to register with us. However, our sites may contain special sections and privileges for members that register. Details on the information we require to register, as well as any rules or restrictions, are available at registration areas.

The personal information we ask for online may include first and last name, mailing address, phone number and an e-mail address. We do not collect any personal information from you online unless it is voluntarily provided, for instance when registering for contests, promotions, downloads, or free demos, completing our online customer surveys, joining the blog or other venues where a guest may create a submission and include personal information, creating a gift registry, or purchasing products.

We also collect information from you offline, for example, if you contact us to request information, participate in a promotion, like a sweepstakes or drawing, or purchase products at one of our Tri-D stores. We may obtain customer lists, demographic and other information from other sources. We may combine this information with information we collect online to better understand your needs, improve our site, our products, and our services, and better serve you.

What Ordering Information Does Tri-D Collect in Our Online Stores?

We offer opportunities to purchase products online in our online store. Customers must be over age 18 and must use a valid credit card or other valid payment method accepted by Tri-D to purchase products online. When a customer places an order or requests a catalogue online, we collect information associated with the requested transaction. This may include the customer’s name, mailing address, products ordered, purchase history, complaints you may have about our products or service, a record of promotions offered to you, your product preferences and shipping addresses. We ask for this information so that we may fulfill the order request. When a customer places an order online, we will send a confirming e-mail message to the e-mail address they provide when placing the order.

We do not store credit card information on our server. Credit card information is collected by our secure payment gateway partner.

Once customers have successfully entered the required information, an account will be created for them online. Customers can access their online account information through the “My Account” feature at our site. We also retain this information in our database. When registered online customers return to the site to place subsequent orders, they can identify themselves with login name and password.

Does Tri-D Collect Any Personal Information About Anyone Under 13?

Tri-D is committed to protecting the privacy of children, and we encourage parents and guardians to be actively involved in their children’s online activities. We do not knowingly collect information from children under the age of 13. If we determine that an individual under the age of 13 has submitted information to one of our sites, we will take actions to delete that information.

Does Tri-D Use Cookies or Collect Other Information Automatically?

Tri-D receives and stores certain information automatically whenever you visit our site. Examples of information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version; the operating system and platform you use; and pages viewed and time spent on our site. This information helps us to optimize your experience at our site. We may also use cookies and clear GIFs, sometimes known as pixel tags or web beacons. If you register or set up an account, the information we collect may be associated with your registration information. A “cookie” is a small file that is saved on your computer’s hard drive, which contains non-personal information. Our cookies help us improve your online experience, allow you to personalize your pages, enable us to customize our offerings, and help you to participate in some activities or events on the site. Cookies keep track of items in your shopping cart and wish list. Cookies help us determine how many people visit our sites, which of our web pages they use and how long they stay there. This information helps us evaluate which of our web features are successes and which need improvement. You can disable the use of cookies through your Internet browser (like Internet Explorer, Firefox, etc.). Check your browser’s Help menu to find out how. However, if you disable cookies you may not be able to take advantage of some features of our website.

We also use other technology, called clear GIFs (sometimes called pixel tags or web beacons). On our web pages they allow us to count visitors viewing our pages, and in promotional e-mails they can tell us when an e-mail has been opened. For administrative purposes, we also collect IP addresses, which is the automatic number assigned to your computer when you surf the web. Your IP address and cookies are not connected to any personally identifiable or on-line contact information like a name and address unless you order or register at our site; however, if you register, all information we have about you will be associated with your customer file. Tri-D may work with third party network advertisers who use cookies, pixels, or transparent GIF files to help us manage our online advertising. These GIF files enable them to recognize a unique cookie on your Web browser. This in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with our third party network advertisers. The information that we collect and share in this fashion is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. However, it may tell us what other sites you have visited that are associated with the network advertiser.

What Does Tri-D Do With the Information We Collect?

We use all the information we collect to improve our site, understand our customers, improve our products and services, and better serve you. We use the personal information we collect for a variety of reasons. For instance, if you register in a drawing, sweepstakes or contest, we will use the registration information to notify winners, or if you purchase a product, we will use the information to fulfill the order. Occasionally, we might also e-mail you to provide information on upcoming Tri-D products, web site updates and promotions, or about the products or services of carefully selected third parties whose products and services may be of interest to you. You can elect not to receive this information when you register. If you want to stop receiving such updates and product information from Tri-D at any time, you can access “My Account” online, email us info@ExactFlat.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-705-688-0750 to speak with a Customer Service representative. Our mailings and e-mails will also include information allowing you to ask not to receive such information in the future.

How Does Tri-D Safeguard Personal Information?

The security of your personal information is important to us. We adopt careful internal procedures to safeguard personal information in our system. We also review our security procedures periodically to consider whether new physical, administrative or technical measures are needed. Remember, however, that despite our commitment to data security, no security measures are perfect or impenetrable. When you sign in or create an account on our website, your email address will be your login name. You will be asked to create a password and we recommend that you adopt a unique word, combining letters and numbers that will be difficult for others to duplicate or guess. It is important for you to protect against unauthorized access to your account. Be sure to sign off when finished, especially when using a shared computer.

Does Tri-D Share Information About Me With Others?

Tri-D will not share your e-mail address with companies outside our family of companies for their direct marketing purposes under any circumstances. Tri-D may give other companies access to our information database, but only if necessary to allow them to provide database or server maintenance or security, help us process and fulfill orders or requests, or provide other similar services to Tri-D. If we do provide access, we require those other companies to sign confidentiality agreements promising to keep secret any information they see. All information may be transferred as part of the purchase, sale or insolvency of a business. If Tri-D believes that anyone’s behavior on our sites may damage us or our sites or anyone else, we may disclose the relevant personal information in order to prevent this harm without notifying you or obtaining your consent. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we reasonably believe that the disclosure is required by law, or in response to a legal request.

How Can I Update My Preferences on Use and Sharing of My Personal Information?

To update your contact information, change your mail or e-mail preferences on how we contact you, or instruct us not to share your mailing information with a third party, you can access “My Account” online if you have an online account. Please remember that it may take time for all of our systems to be updated. To opt-out of receiving promotional e-mails from Tri-D at any time, follow the instructions in the e-mail.

Common Sense!

We want you to make full use of our website and urge you to follow common sense whenever disclosing personal information – on this site or anywhere on the Internet. Thank you for reading our privacy statement. We are genuinely committed to safeguarding privacy. We hope you have a better understanding of how we use information to improve our site, our products and services, and to understand your needs. Remember, we may change our policy from time to time – please visit the Privacy Policy section of our website for updates.